Job Description

Job Title: Assistant General Manager

Location: Ocean Township, NJ

Job Type: Full Time

About Us: We are a private car club dedicated to enthusiasts who share passion for automotive excellence.

Tell Us: About your passion for cars to be considered.

Position Overview: As the Assistant General Manager, you’ll play a pivotal role in maintaining our club’s standard of excellence. Reporting directly to the co-founders and Director of Community and Events, this dynamic position blends vehicle management, member relations, event support, and operational precision.

Key Responsibilities: 

1. Vehicle Management: Ensure all vehicles are wiped down; plugged appropriately to their trickle chargers and parked correctly. 
2. Excellent communications with Members : Act as a versatile presence, seamlessly moving between our member areas to assist members and ensure their needs are met promptly and professionally.
3. Member Relations : Serve as the frontline ambassador, professionally handling member inquiries and requests whether through phone calls, in-person interactions, or email correspondence.
4. Event Support : Collaborate closely with the Director of Events, helping support member events and private events taking place at the club. 
5. Content Curation : Proactively gather and curate content that enriches our social media platforms, website, and newsletters, showcasing the vibrant SCC community and its events and activities. 
6. Weekly Strategy Meetings : Participate in internal meetings to strategize for the upcoming week, aligning activities with club objectives and ensuring seamless operations.
7. Vehicle Maintenance Oversight : Take charge of monitoring all vehicles in storage, maintaining a detailed spreadsheet documenting tire pressure, fluid levels, and regular checks to ensure optimal condition.
8. Facility Maintenance : Maintain a meticulous schedule for the upkeep of lifts, air pumps for detailing, and winterizing outdoor water bibs, ensuring all equipment is in top working condition.
9. Supply Management : Conduct regular facility walks with a focus on the car storage and detailing areas, ensuring adequate supplies are stocked and readily available for member use.
10. Transport & Logistics Coordination : Take ownership of overseeing vehicle pickups and deliveries, ensuring smooth logistics and member satisfaction throughout the process. Provide a seamless experience in fulfilling member requests for transport and service offsite..
11. Vehicle Checklist : Implement and maintain a comprehensive checklist system for vehicles, ensuring each vehicle meets club standards and is ready for member use.

The ideal candidate should be:

• A team player mentality : Collaborative and dependable.
• Positive and willing to take initiative : Approaches challenges with a proactive attitude.
• Tech savvy : Comfortable using and navigating CRM platforms, technology stacks, and operational applications. 
• Automotive passion : Deep enthusiasm and knowledge of cars.
• Social: Thrives in a club environment, able to engage with and cater to a range of personalities and situations. 

Qualifications:

• Minimum of 3-5 years of hospitality, automotive, or facilities management experience.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office and familiarity with CRM software.
• Passion for cars and automotive culture. Ability to drive manual transmission strongly preferred.

Working Conditions:

• A small team environment with opportunities to grow and expand the role, as well as help to shape a new business and its operations.
• This position may require working evenings, weekends, and holidays, depending on the club’s event schedule.
• Must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

Job Tags

Similar Jobs