Job Responsibilities:
Position Summary: This position leads the daily operations and staff of the MPS VRP in Milwaukee. The position works with the Director for requirements related to requirements of MPS detailed in the Statement of Work, including data management and reporting, personnel, relationships with MPS leadership and the Safety Director, required goals and performance metrics. The Program Director ensures coverage at the 7 MPS schools, and that staff are on-call and available for youth 7 days a week.
Essential Functions:
Other Duties and Responsibilities:
Other job-related duties as may be necessary to carry out the responsibilities of the position.
Job Qualifications:
Knowledge, Skills and Abilities:
This person must have exceptional customer service and person-centered skills. Must possess exemplary verbal and written communication skills, along with strong computer skills that include Microsoft Word, Excel, and database applications. Requires being good at detailed work and utilizing analytical and problem-solving skills. Ability to multitask, organize, and assist others to implement procedures and practices. Must be sensitive to cultural, ethnic, and disability issues.
Minimal Qualifications:
Other Job Information (if applicable):
Work Relationship and Scope:
Reports directly to the Director of Milwaukee Youth Services and works closely with the Vice President of Court & Community Reintegration Services. The Program Director oversees a team of up to 35 staff members. Interacts with youth and parents served by the program, MPS leadership, VRP team members, and other WCS leadership and staff to carry out the duties outlined in the job description
Personal Attributes:
The person in this position must be passionate about the WCS mission and be a role model for accountability and a culture of excellence by virtue of high-quality program standards and compliance. Be a collaborative team player. Follow agency Code of Conduct and Leadership Code of Conduct. Adhere to established policies and procedures of the agency and of all funding sources. Conduct self in an ethical manner. Maintain professional and respectful relationships with all youth and families involved with the program, MPS staff and leadership, WCS staff and all external persons and agencies involved with service provision. Show sensitivity toward cultural, ethnic, and disability needs.
Working Conditions: Work is performed in a fast-paced office setting. Must be comfortable being around and/or interacting with youth and their families, MPS leadership and staff, WCS leaders and staff, and admin departments for program support (HR, IT, Finance, PQI). Must follow expectations of MPS and WCS specific to hours and availability, spending time at the 7 MPS schools supporting staff and attending required meetings with MPS and WCS leadership. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands:
May require sitting at a desk and/or computer for two or more hours at a time. Requires significant computer work. Driving for the position is required, performing work at 7 locations.
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