Job Description

You are a vital link to ensuring that we provide the best possible care by coordinating the staffing schedule for a range of departments. Your critical thinking skills and commitment to accuracy in a fast-paced environment help to fulfill our mission of making life better for others.

Unity Center for Behavioral Health is a 24-hour behavioral and mental health services center located in the greater Portland metropolitan area. We provide immediate psychiatric care and a path to stabilization and recovery for individuals experiencing a mental health crisis. Unity Center offers mental health treatment to adults and adolescents aged 9 to 17. We also have the only emergency department specifically for behavioral health emergencies in Oregon. The Psychiatric Emergency Services (PES) serves adults 18 and older. We believe in a trauma informed approach to assessment and treatment. For more information, please visit our website:

The Staff Schedule Coordinator provides support for a broad range of staff scheduling activities for multiple departments. Responsible for creating, building and maintaining accurate department schedule templates. Collaborates regularly with staff, staffing office, and managers to maintain an accurate schedule and timecards. Ensures there is an adequate number of staff to meet core staffing levels. Assures compliance with scheduling policies and procedures. Completes assigned projects and tasks in a timely and proficient manner, actively collaborates with the team and other Legacy Health departments on new and ongoing projects. Work is generally performed independently requiring judgment and problem-solving skills under limited supervision.

Education:

High school diploma or equivalent required. Associate’s degree preferred.

Experience:

Six months complex staffing or patient scheduling experience or six months complex time and attendance/timecard review and reconciliation experience required. Demonstrated customer-service experience using problem-resolution skills required; customer-service experience in healthcare setting preferred. Intermediate to advanced proficiency in Microsoft Office products including Word, Excel and Outlook required. Previous office support experience preferred.

Skills:

• Excellent knowledge of scheduling and staffing principles based on FTE’s (full-time equivalent), department needs, and seasonal access demands.
• Demonstrated strength with mathematical skills.
• Ability to use complex software applications.
• Ability to analyze complex problems, problem-solve and collaborate with others.
• Ability to be flexible in response to unexpected changes in work volume, work assignments and scheduling.
• Ability to prioritize and manage multiple tasks and conflicting demands for service simultaneously while meeting deadlines.
• Ability to make and communicate decisions and take action in high-pressure situation with tact, diplomacy and respect.
• Ability to take responsibility for and to show initiative in dealing with interpersonal conflict resolution.
• Detail-oriented with excellent time management and organizational skills.
• Excellent listening, oral, and written communication skills including telephone and email correspondence with leadership and medical staff.
• Ability to identify problems and issues and bring topics and potential solutions forward. Facilitates problem-resolution discussions as needed.
• Ability to meet predictable and unpredictable projects.
• Ability to work with minimal supervision.

LEGACY’S VALUES IN ACTION

Follows guidelines set forth in Legacy’s Values in Action.

Equal Opportunity Employer/Vet/Disabled

Compensation details: 27.36-39.13 Hourly Wage

PI333f70cd432a-30492-36215480

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