Job Description

Role: Sales Development Representative

For over 250 years, the Encyclopædia Britannica name has been synonymous with reliable and trustworthy information for generations all over the world. Encyclopaedia Britannica is one of the leading publishers in the reference categories and Britannica Education has a strong position in the K-12 library/reference markets by providing reliable high-quality classroom products and solutions for educators.

We are seeking an energetic and gritty Sales Development Representative (SDR), who is entrepreneurial and hungry to learn. The SDR will be a member of our Educational Sales team, supporting our growth strategy. The SDR will play an essential role creating market awareness, identifying prospective customers, qualifying prospects, and supporting the generation of new business. We are looking for someone who is obsessed with learning and growing, who dreams about interacting with prospects, thinking about ways to accelerate sales growth for the betterment of teaching and learning.

As a passionate, driven individual, as an SDR you will, get in the door, building relationship and support bringing deals to close; develop your business acumen and learn from professionals in EdTech; build a foundation for promotion and expansion with ongoing creative outreach to potential new clients; make phone calls, send emails and schedule meetings to spread the word about Britannica and our 250+ years of experience of inspiring curiosity and the joy of learning

Reporting to the Director, Sales Operations, the SDR will

• Create, manage, and constantly improve follow-up efforts and strategy across email, phone and chat
• Nurture new marketing leads until they are ready to speak with a sales rep
• Collaborate with sales and marketing team members on strategic sales approaches
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce
• Become an expert on inbound lead processes, qualification, and systems

Qualifications/Competencies:

• 1+ year of successful work experience -preferably in telemarketing, sales or education. But we will train the gritty.
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive, energetic phone presence
• Extremely self-motivated with a diligent work ethic
• High level of integrity and strong commitment to building a successful company
• Ability to work independently as well as part of a team in a fast-paced environment
• Adept computer skills including proficiency with Google and Microsoft tools
• Experience with Salesforce and/or sale engagement tools a plus
• Bachelor’s degree preferred, high school diploma or equivalent required

Location: Chicagoland/hybrid

Britannica strives to provide its users with trustworthy, verified information in a constantly changing world. We aspire to fulfill that mission with a diverse, multigenerational workforce who represent a variety of life experiences and points of view. All backgrounds and cultures are welcomed.

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