Job Description

The Nurse Education Manager is an advanced role involving the management, assessment, planning, coordination, implementation and evaluation of clinical and educational activities, including orientation, staff development and competency assessments.

Responsibilities

• Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience
• Demonstrates proficiency in Hourly Care Checks and role models expected behaviors.
• Ensures the integration of Care Checks into clinical activities to enhance Relationship Centered Care.
• Validates staff competency in Care Checks and provides consistent meaningful feedback with more focused feedback as needed.
• Communicates quantitative and qualitative information regarding the patient experience to the staff and the Interdisciplinary Patient Care Team.
• Collaborates with the Nurse Manager/Assistant Nurse Manager/physician dyad and escalates concerns as appropriate.
• Follows up on all patient concerns in a timely manner and provides service recovery as needed.
• Demonstrates caring, respect, compassion, empathy, and active listening through dialogue, body language, and actions.

Qualifications

• A bachelor of Science degree in Nursing is required (BSN).
• Master's degree in Nursing/ related Healthcare field with experience in Nursing Education and/or Nursing Leadership. Masters in Nursing Education preferred. Candidates enrolled in a graduate program will be considered with close graduation dates committed.
• Demonstrated competence and progressive experience in Education and Management/ Administration and clinical specialty assigned.
• Must have relevant clinical experience in the area of nursing practice assigned; Three to five years of Pediatric Critical Care (PICU) nursing experience.
• Experience in caring for pediatric patients with ECMO, Dialysis Therapy, and Ventricular Assist Devices is highly preferred.
• Professional Board certification in clinical specialty or staff development is recommended. Certified Pediatric Nurse (CPN) or CCRN preferred.
• Licensed as a registered nurse with current registration in New York State.
• BCLS and PALS from the American Heart Association.

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