US Life Cycle Services Parts and Repair
In this role, you will have the opportunity to lead the activities within the businesses, supporting around two to ten countries. Each day, you will partner with all ABB businesses to enable achieving the objectives like cost efficiency, service quality, transparency, and customer satisfaction. You will also showcase your expertise by ensuring improved customer experience and first contact to cash transition rate and creating more business opportunities for ABB. The work model for the role is onsite/hybrid. This role is contributing to the Process Automation Process Industries division in the US. You will be mainly accountable for: • Creates, implements, monitors and reviews customer support strategy. Defines key targets and ensures these are achieved for the customer support. • Develops, implements, and maintains customer support processes. Ensures the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After-Sales Service and/or Spare Parts teams. • Oversees price quotes to customers. Ensures timely issue of invoices for revenue generation. Identifies and closely follows up on customer issues relating to credit. Establishes regular reports and statistics of the customer support process. Reviews and analyzes performance against standards and prepares improvement plans. Our team dynamics You will join a dynamic, talented, high performing team, where you will be able to thrive within Process Automation.
The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. myBenefitsABB.com
...skills their ongoing projects. Below are the additional details of this role: Required Skills: Previous Escrow Closing experience at a Title company is required. College degree is preferred, but not required Alabama Title Insurance License (preferred)...
...proud of, at a company you can believe in. Would you like a truck driving career where you can be home daily with no nights or weekends... ...of working for Ferguson: ~ Competitive compensation ~ Safe Driver incentive ~ Hourly bonus potential ~ Benefits (Medical,...
Paralegal Hobbie & DeCarlo, P.C.- Eatontown, NJ Job description: Monmouth County Firm is Seeking a Full-Time in Office Paralegal for our Eatontown, NJ Location! COMPENSATION PACKAGE INCLUDES; BONUSES, HEALTH, DENTAL & VISION INSURANCE, LIFE INSURANCE & 401K ...
...Walkthrough of spaces to check for any leaks, lights out, etc. Quarterly Activities: Deep clean rugs and Family Space furniture. Spot-clean walls and fabric office furniture. Mop tile Book processing and strategy room floors. Evaluate and discard...
...to help achieve our corporate goals. We are an industry leader because of our quest to find the next breakthrough and have been a Nielsen Award Winner thanks to our game-changing products. Our Story. With 2,000 employees and net sales of $1.4 billion, Sargento Foods...